Quick Connect Support FAQ
This information is provided as-is. Professional Installation is always recommended.
We hope the following materials will help you to successfully install your Parrot Harness Adapter and/or Parrot Kit
A: Parrot is a world leader in aftermarket bluetooth car kits. Being designed in Europe where automotive radio connectors are frequently of the standard ISO type, all models of Parrot are now produced with matching ISO connectors for a quick and seamless installation in European vehicles. US vehicles are different - even those manufactured in Europe for the US market. We are only aware of a very few US domestic or import model that uses the standard ISO connectors that come with the Parrot kit!
Even though the Parrot literature calls their control box a "universal" interface, trying to plug the Parrot connectors into your car is like trying to put a square peg into a round hole. In the past, US installers of Parrot kits have had to get very creative to install Parrot products. They have frequently tapped into the 32 individual connections of the Parrot harness and hand wired them into your vehicle. This has led to considerable expense, modifications of the existing vehicle's wiring, forfeiting the mute feature which is an important part of the Parrot experience and having to hardwire a remote speaker under the dash. The latter is probably the most disturbing compromise, since the Parrot audio was designed to emanate from the existing car audio system for a surround sound effect. Finally, there is always the risk of a wiring mistake even in the best of hands.
Our Quick Connect adapters were designed to do all the work for you - often without cutting or splicing a single wire!
A: Our adapters are fully compatible with the Parrot CK3000 Evolution, CK3100, 3200LS, CK3300, 3400-LS and all MK and Mki models. Take a look at our harness page - we now have harnesses for nearly every vehicle in the US and Canada. If you don't see what you are looking for, drop us a line. We now have also started carrying some steering wheel harnesses which allow some Audi, BMW, Mercedes and VW vehicles to use the buttons on their steering wheel to make and receive calls.
A: First make sure you jot down your radio station presets and your radio security code (if needed for your vehicle). Then simply unplug the connector(s) from the back of your radio and plug in our adapter. Then plug the matching plugs into the connectors you pulled out of the radio. Finally, there are 4 ISO Connectors that plug right into the 4 ISO connectors provided with your Parrot kit (2 male and 2 female 8-pin rectangular connectors). Occasionally our harness has one or two DOUBLE ISO connectors. In this case, 2 Parrot plugs will connect side by side onto our connector. The side key prevents plugging in the wrong connector. Plug colors may not match.
Not a single wire to splice, tap, or cut! In most cases you do not even connect up the accessory wires that Parrot provides including the Parrot yellow mute wire, the thin line out wires or the 3 mute-in receptacles. Most installs take minutes with our harness! How can it be that easy? Read the comments from our hundreds of satisfied customers!
A: We can provide the Parrot external speaker for $24.95. Or, you can connect a 4-8 ohm communications speaker directly to the Parrot output ISO connector. Use the gray (+) and gray-black (-) wires on the Parrot 3200 or the blue (+) and green (-) wires on the Parrot 3000 and 3100. The output ISO connector looks like this:
A: Of course. If you have a car for which we don't make a harness adapter, here are some installation tips (the following information is provided as-is):
Consider our QCHW-1 Do-it-Yourself harness to make these connections - see the bottom of our harness page for this product. This will avoid having to tap into or cut the Parrot harness.
To power your Parrot Kit: Connect 12V switched (ignition) to the top of the orange fuse holder, Connect 12V permanent (Batt) to the top of the red fuse holder. Connect ground to the black lead that runs alongside the fuse holders. This should power up your Parrot kit when you start your car and you should get a goodbye message when you shut off your car.
To mute your Parrot kit: Use the Parrot Yellow mute wire to trigger a relay that cuts off the ignition voltage to the radio or, in an amplified car, cuts out the "Amp-on" signal from your car radio. Most automotive parts stores carry a "Bosch" automotive relay. Be sure to get one with an 87a terminal - ie, a single pole, double throw relay with a normally closed connection between terminals 87a and 30. "Breaking" this voltage line (either to the radio itself or to the amp) will mute the radio during a call. By the way, the Parrot's yellow mute wire goes to ground during a call so it should go to the minus side of the relay's coil (85). The positive side of the coil (86) goes to 12 ignition voltage. The relay should be SPDT or DPDT so there is a connection that can be broken during a phone call's mute. Here is a relay wiring example using a standard Bosch automotive relay:
Finally, you need to make sure you can HEAR your Parrot audio. There are two methods. Connect a communications speaker to the Parrot's output ISO Connector leads (see above) or purchase our Parrot external speaker for $24.95.
If the communications speaker works well, there is a nice alternative. You can use the right door speaker or, if present, a center dash speaker as the Parrot speaker. To do this, cut the two wires going to that speaker. Run the two wires which WERE going to that speaker to the white and white-black wires (or green and blue in the case of the Parrot CK3000 Evolution and CK3100) on the Parrot INPUT ISO. Observe polarity, the white (or blue) is (+). Now connect the white and white-black (or green and blue in the case of the Parrot CK3000 Evolution and CK3100) which were going to your 4-8 ohm communications (from the OUTPUT ISO as shown above) and instead extend those wires and attach them to the wires going to the car speaker terminals themselves. You are now using the Parrot mute relay to switch between the stereo audio normally going to that speaker and the Parrot audio during a call.
If you use any of the above instructions, please report back to email@example.com and give us your experiences. Remember, professional installation is recommended and vehicle damage or even personal injury can result from incorrect wiring.
A: See this article
A: Please take a digital picture of the back of your radio with the plugs removed (empty sockets) and of the plugs themselves on-end and e-mail them to firstname.lastname@example.org . We can hopefully find the proper harness for you and ship it out in an expedited fashion.
A: If you look carefully at our harness, it sometimes uses larger "double ISO" plugs. Simply match up the 2 of the Parrot plugs to connect to the double ISO. If you look carefully, you cannot incorrectly make a connection because of the keyway on the side of each plug. Be careful not to force a plug or you can break off a keyway. Plug connectors may not match.
A: In general, when using our basic harness adapters you will NOT be using the Parrot yellow mute wire, the 3 Mute-In receptacles and the thin line out wires (thin line out wires are only present on the Parrot CK3100, 3200LS, MK6000, MK6100, CK3300 and 3400LS GPS models). Simply bundle these wires up and tuck them away in a safe place. The muting takes place in the Parrot relays, facilitated by our harness. Some harnesses DO require connection of the yellow mute wire (QCHBB models, QCGMCSS-2P, QCFCSS-1P, QCFCSS-2P, QCJBL-1 and the steering wheel harnesses) - so always read the accompanying directions.
A: Most Quick Connect harness no longer require this procedure. But if you installation instructions mention this, it is because on some vehicles the 12V battery and 12V ignition (switched) lines are reversed for purposes of your Parrot install. You will know that this is a problem if you don't get the "Goodbye" message on shutting down your car, if your Parrot kit never shuts off after shutting down your car, or if you are losing your Parrot settings each time you shut down your car. If you are experiencing these problems, simply reverse the fuse holder tops leading to your Parrot kit. Be careful you don't lose the small fuses when you open each fuseholder. In case you lose one, Radio Shack has similar 4A 125V fuses that will work just fine.
A: Our harness provides the proper voltages to the Parrot unit and just by virtue of plugging in the connectors, your Parrot kit should at least light up or the led's light in the case of the CK3000 Evolution. If your car is a late model Chrysler, Ford, BMW, Audi or VW, the 12V ignition voltage may not be present on the harness (the CAN BUS in these modern cars is turning on the radio). If you have a multimeter, you can CAREFULLY check if you are getting 12V between the lead marked 12V ignition and the black ground wire that runs alongside the fuse holders. If 12V Ignition (switched voltage) is not present with the car running you may need to find a source for switched 12V such as the fuse block or a switched cigarette lighter plug. You can sever the orange wire leading to the 12V Ignition fuseholder top and attach the side leading to the fuseholder top to a source of 12V switched voltage. The cut orange wire leading to the ISO connector can be taped over. If your unit now powers on, make sure you are getting the goodbye message on car shutdown. The Parrot 3000 Evolution does not give a Goodbye message, but the LED's will stay lit for a few seconds after car shutdown which will indicate that the Parrot is wired correctly.
A: The Settings in the Parrot menu have several volume controls - make sure they are each turned up (including microphone) and push in on the center knob to make the setting "stick" after each adjustment.
A: We have an extensive line of amplified harnesses using our new QCHBC attenuation unit. Please send us an e-mail to describe your current situation.
A: Here are some general troubleshooting tips. Refer to the connection diagram below
1) The Settings in the Parrot menu have 4 separate volume controls - make sure they are each turned up (including microphone) and push in on the center knob to make the setting "stick" after each adjustment.
2) Re-plug in all harnesses and make sure no pins have become bent or become loose and pulled out on any of the plugs. This can sometimes happen especially on the Parrot plugs.
3) If the other party can't hear you, make sure the Parrot mic is plugged in firmly. On the Parrot 3200 and 3400, try plugging the Parrot mic into both the jack on the LCD as well as the jack at the plug on the blue box. Do either of them work? Remember, you are not using the mic that might be built into your vehicle such as for Onstar or other Voice Recognition systems.
3) Verify that the brown ISO plug on our harness is plugged firmly into the mating Parrot plug. It is our brown plug that receives the audio on the blue and green wires and routes it to the GM system. Also check the little black connector on the other end of the same blue and green wires and make sure it is making good contact with the matching black connector it is mated to.
4) If you still have no sound through your car's stereo system you can use any 4-8 ohm speaker as a brute force method to check for Parrot audio. Detach the little mating black plugs on our harness described above and connect a 4-8 ohm speaker across the blue and green wires (don't disconnect the brown ISO connector) to make sure the Parrot is putting out good audio. Only connect the speaker if the little black connectors are separated on our harness so the speaker is not being put across the car's radio input. Do not confuse the green wire on the brown audio ISO plug with the green wire on the black ISO plug since that green is the mute wire and you don't want to touch that one. Just work with the 2 wires on the brown plug.
5) In some rare cases, you may find the Parrot audio far too loud and also possibly notice some popping noises on the Parrot audio. If you find this to be the case and have the Parrot 3100 or 3200 model, clip off and dispose of the Brown Parrot connector on our harness (the one with just the blue and green wires). Now connect the blue wire to the thin line (+) wire from the Parrot kit and the green wire to the thin line (-) wire from the Parrot kit. On the 3200 model you can choose either the white/brown or the red/black pair of thin line out wires to use. On the 3100 model, use the green/brown pair. If you are using the Parrot CK3000 Evolution which doesn't have low level line out wires, you should not cut off the brown Parrot connector on our harness but instead cut the blue and green wires and insert a line output converter (LOC) inline. An LOC is available at most car stereo shops.
A: Although most 2002+ cars use the flat pin connector, the only way to be certain prior to ordering your harness is to simply pull out the radio and look. Here is an example of a 2004 325 Sedan with "Business CD" that used our round pin plug:
A: Your car may have a sub connection that goes outside the standard radio plug and therefore we are not capturing it. If that is the case, you will need to lower the sub level at the radio or simply turn down the radio to silence the sub. Be sure to turn on Bass Boost in the Parrot equalizer menus to regain bass.
Does your car have an AUX IN jack on the radio or dash? If so, as an alternative, you can connect our two gold RCA phono plugs on the harness to the AUX in plug on the radio or dash face (use an adapter cable available at Radio Shack). Then, in the Parrot menus, uncheck "Mute on Streaming" so it does not mute the stereo when playing music sources. Instead, you will switch the radio to AUX-IN and ALL SPEAKERS including the sub will now play Parrot audio sources.
Remember to shut off the car after changing the "Mute on Streaming" setting on the Parrot and restart. Check that the box remains unchecked after starting the car, since the Parrot can be finicky with that setting.
Phone calls will still mute the stereo as usual - whether you are listening to the radio or the Parrot music sources.
Support is offered by our installing dealers. If you need more help, please contact a qualified car audio shop for assistance.
Have an issue with your Phone and Parrot communicating? Call -1-877-9-PARROT